Frequently asked questions

Go to Create account, enter your email, password and phone, tick I am human and submit. Open the ACSTCLab email, click to activate and sign in. Only then does the site unlock the dashboard.

Yes, if Google sign-in is enabled on the site. The first time, we ask for your phone number to complete registration. After that you sign in with the same Google account.

On the sign-in screen, use Forgot password. We send a secure link to the account email. No one on our team will ever ask for your password — if someone does, ignore them.

No. The trial period is one per account, phone and device. Extra accounts on the same device to get around the trial may be blocked, with no new free period.

In the Dashboard, under My subscriptions, use Revoke machine on that PC’s serial. The code stays valid: paste it into the app on the new computer. The My account page only edits your profile; it does not revoke machines.

You choose the program and the plan (term and price). Payment is made at the secure checkout, in the plan’s currency. Once the payment is confirmed, the serial is generated in your account — no need to wait for a manual email.

The site’s checkout (card and local methods available in your region). The amount is shown in the plan’s currency before you confirm. We never ask for card details via WhatsApp, email or any form of ours.

Some plans include a trial. The trial is one per program, account, phone and machine. When the trial ends, the subscription only continues if a payment is confirmed.

Yes, usually as soon as the payment is confirmed. If the bank delays confirmation, the serial appears a few minutes later. Refresh My account. If a long time passes, use the contact page with your account email.

Yes. Each program has its own plan and its own serial. In the dashboard you see all of the account’s subscriptions, each with its term and devices.

The serial stops validating in the program until there is a new active subscription. Your account data stays there — just subscribe again with the same email. We do not delete the account just because the plan expired.

In My account, under subscriptions, use cancel renewal if the plan has recurring billing. You keep using it until the end of the period already paid. Cancelling does not create an extra serial or extend the term.

It depends on the law of your country and the payment rules. Open Contact with your account email, the program and the reason. Fraud, serial sharing or multiple accounts for trials do not entitle you to a new free period.

It is the unique key of your subscription, linked to your account. It is in My account → My subscriptions. Use Copy and paste it into the program. Do not post the serial in groups, videos or forums.

By default, up to 3 devices per subscription. If the limit is reached, go to Dashboard → My subscriptions and click Revoke machine on the old PC. Then the same serial activates on the new one.

Each activation records the IP and country. If a location you do not recognize appears, someone may be using your serial. Revoke that machine, change your account password and do not share the serial again.

Check that you copied the whole serial, with no extra spaces, and that the subscription is still active. Use the official installer from the download page. If the term has expired or it is a different account, the serial will not work. If it still fails, use the contact page.

In Dashboard → My subscriptions, use Revoke machine to release the old PC and paste the same serial into the app on the new PC. The subscription continues; you do not pay again just for changing machines.

The program validates the subscription with the server from time to time. Without internet during activation or validation, access may fail. Continuous offline use without validation is not supported.

Use only the site’s Download page or the link on the program’s page. Choose the system (Windows, Linux or macOS) and the indicated version. Avoid third-party installers — they may be fake and steal your serial.

Open the program, paste the serial from your account and confirm. If it asks you to sign in, use the same email as on the site. After that the machine appears in the dashboard’s device list.

When the program offers them, the installers appear under Download, separated by system. If your system is not on the list, that product does not yet have an official package for it.

Some antivirus programs flag optimizers by mistake. Download only from our site, check the file name and, if it is blocked, allow the official installer. Do not disable your antivirus to download from somewhere else.

No. Each serial belongs to one account. A shared, leaked or third-party-sold serial may be revoked without notice. Anyone who buys a “cheap” serial outside the site gets no support and may lose access.

We are the site where you create an account, subscribe to programs with a unique serial and keep track of activated devices. The goal is simple access, payment in the plan’s currency and control so you can see whether someone used your key elsewhere.

No. We use what is necessary for the account, payment, support and subscription security (such as the activation IP and country). Details are in Privacy. We never ask for your bank password or serial via messages outside the site.

Yes. The card is processed at the payment provider’s checkout and is not stored in our form. Make sure the payment page opens from our site, with an https address.

Use the Contact page with your account email. Tell us the program, what appeared on screen and, if it is about payment, the approximate date. We never send serials via social media. FAQ, Terms and Privacy are also in the footer.